CORONAVIRUS UPDATE 1st April.2020
WE ARE OPEN FOR BUSINESS – AT THE MOMENT
We are aware there is a great deal of concern and uncertainty about the impact of the Coronavirus on businesses and want to share with you our current position.
First and foremost, we at Homegames are all well and because of the way we are structured, we are able to continue operating remotely even though our offices are now closed. The best contact method is by email using the address on our website contact page and we will respond within 24hours or alternatively call 0345 226 5758
Most of our pool table manufacturers, have temporarily closed following Government instructions on non essential supplies so lead times for products will be longer than those stated on the product pages on our websites. Any pool table deliveries that were recently scheduled for delivery will be first in line for supply as soon as the restrictions are lifted.
For new pool table customers please order product if you are prepared to wait longer than the current lead times stated as the Government has stopped most deliveries except for essential services. The sooner you order the better as the schools may not re-open until September which makes it a long summer to entertain the children.
A number of new customers are ordering in advance of the factories re-opening. To ensure a timely delivery of a pool table and a place at the head of the queue - order soon
For existing pool table customers we remain committed to your order from the manufacturer and will supply as soon as possible subject to the curfew.
Table Tennis and Football Tables
Table Tennis Table and Freeplay Football Table supply is still going ahead but the assembly option is temporarily suspended.
Outdoor Table Tennis Tables are pretty much sold out until further stocks arrive but indoor tables are still available.
Freeplay Football tables are still available.
All subject to any changes from the couriers or further restrictions from the Government of course.
Spares, Pool Accessories, Garden Games and Football Nets and Goals
Spares and accessories will be despatched on the same day if orders are received by 3pm subject to stock and subject to parcel carriers being allowed to continue delivering. Some deliveries may be made in 48hours rather than 24hours given the circumstances.
Hopefully we can get your smaller orders to you quickl
Please be assured that we are taking all the precautions necessary and following Government guidelines to ensure the protection of our delivery crews and customers
If you have any concerns please call us on 0345 226 5758 and we will answer any of your queries.