Our Customer Guarantee
Secure Shopping At The Lowest Prices.
Here at Homegames we aim to offer the highest quality products at the lowest online prices. On top of this we aim to do it with the best possible customer service.
Everything on our website is delivered to you free of charge. We offer a large range and growing range of quality leisure products by leading manufactures.
Having been in the leisure industry for over 50 years we feel we have the know-how and infrastructure to provide a truly enjoyable shopping experience.
We hope you like our website.
All products on our website come with free UK mainland delivery. There are a few exceptions on certain items, which are listed on the product description. Please view our ‘Delivery’ section for further information.
Customer security is our highest priority. We understand concerns when it comes to online shopping. We aim to make our site as secure as possible so that our customers have a fun and pleasurable experience, in the knowledge that all data is safe and secure. Please view our secure shopping section for further details.
Here at Homegames we continually check competitor websites to ensure we are offering like for like products at the lowest possible prices.
If however, you do find the same product cheaper on another site then simply contact us and we will always do our best to beat that price. All we ask is that the product must be on a like for like basis and that it is in stock on the other website.
We have been in the leisure industry for decades. This means we have a superb relationship with all major suppliers and this allows us to purchase at the best prices. We try to stock many products in house, this allows us to supply quickly and cheaper than many competitors.
Money Back Guarantee
Homegames offer a 14 day money back guarantee. If you change your mind and wish to return your purchase then this can be done with 14 days. This applies to all standard items. It does not include and bespoke or commercial goods. The item must be returned to us as new and in its original packaging. It is your responsibility to pay for and safely return the item to our UK postal address. Please email us before returning a product to inform us first. We conform to all UK customer statutory rights. Please view our terms and conditions page.
Unable to Find a Product
Our range of products is continually growing on a daily basis. If you are unable to find an item on our site please just let us know. The chances are that we can source the goods and offer at a very good price. We have vast experience in the leisure sector and deal with all leading suppliers and brands. Just tell us what product you are looking for and we will do the rest.
First Class Customer Service
We pride ourselves on our service. We truly care about our business and our customer needs. We always try and go the extra mile to ensure all our customer expectations are met. We can be contacted by phone, email or post and we always try to ensure that we provide excellent communications with all our customers.